Carl is a Chartered Insurance Practitioner, Fellow of the Chartered Insurance Institute, Member of the Chartered Institute of Arbitrators, a Cardiff University Accredited Expert Witness, a full Member of the Academy of Experts and a Qualified Dispute Resolver. He holds a First Class Classification Honours Degree in Insurance Management (highest mark in year). Carl's insurance broking experience spans over 50 years and has included senior positions with national and provincial brokers (please refer to his CV). As Technical Director of the MCIS insurance broking group, Carl was resp...

Policy Interpretation • Analysing and interpreting the terms and conditions of insurance policies. • Determining the scope of coverage and exclusions within a policy. Claims Handling • Assessing the reasonableness of claim denials or approvals. • Evaluating the claims management process, including the adequacy of documentation and adherence to industry standards. Underwriting Practices • Providing insights into underwriting processes and criteria used by insurance companies.